Thursday 24 January 2013

Civil society, government officials participate in Tanzania Global Sanitation Fund programme inception workshop


Today, some 65 representatives of Local Government agencies and civil society organisations in Tanzania participated in a meeting in the capital city Dodoma to learn more about the national Global Sanitation Fund (GSF) programme and their own potential involvement in it.

Mr. Francis Mtitu, GSF Programme Manager at Plan Tanzania, is interviewed by media representatives on 23 January 2013 at the inception workshop for the GSF in Dodoma.
Known as the Usafi wa Mazingira Tanzani (UMATA) in Kiswahili, the five-year UMATA programme is funded with US$ 5,000,000 from WSSCC and aims to increase access and use of improved sanitation facilities in the country. It also seeks to positively change behaviours related to sanitation and hygiene on a wide scale for communities.  With an initial focus on three districts near Dodoma, namely Bahi, Chamwino and Kongwa, the programme builds upon the National Sanitation Campaign and existing country strategies.
For more infomation click here


Wednesday 23 January 2013

NATIONAL HEALTH INSURANCE CONCEPT: UPDATES FROM GHANA.


By Wulifan K. Joseph,
University for Development Studies, Dep’t of Administration & Management, Wa Campus, Ghana.

Increasing the access of African populations to health care is one of the biggest challenge facing Africa and the global community. At independence, when most African economies were strong, with abundant resources to cater for relatively smaller population sizes, it was possible to provide health care services free of charge, without compromising quality, though geographical accessibility was more limited as compared to today. Rapid population growth, decline of the economies and severe financial constraints in later years have placed great limitations on the capacity of subsequent regimes to continue to support and subsidize or expand health care services. Environmental health risks and the tragedy of disease like AIDS have come to place an even greater stress on African fragile health care systems. As resources dwindled, investment in the health sector also fell considerably. This and other circumstances such as high cost to the user of access to care of acceptable quality, as well as external pressure and conditional ties, services of low quality, ill-equipped facilities and poorly maintained equipment, abuse by the narrow segment of society, frequent shortages of drugs and other consumables made implementing cost recovery systems favorable” (Atim 1998)
Health care financing is under severe strain all over the world and particularly Africa and other developing Countries where health care cost is ever increasing. For over 30 years ago, calls have been made for communities in developing Countries to plan, finance, organize and operate health care services. The question that often arises is how and how much should the poor from poor Countries contribute towards this. The Alma Ata declaration meant community participation was a pre-requisite to the achievement of health for all
The Primary Health Care (PHC) initiative in Bamako aimed at making health care universally accessible through Community financing and management but the question remains as to whether people in rural poor Countries can and should be expected to contribute towards health care. More so, there is strong evidence that, neither purely statutory social health insurance nor commercial health insurance schemes alone can sufficiently contribute to increase coverage and thereby the access to health care to the poor ( as stated by Arkin-Tenkorang) because in the environment of rural and remote areas unit transaction cost of contracts are too high leading to market failure (Jutting,2001). Consequently, in low-income Countries the majority of the population remains uncovered against the risk of illness.
In Tanzania the community Health Fund (CHF) strategy for financing rural health services was piloted in Igunga District in 1996 and by 1999, it was initiated in nine other Districts and later on step by step rolled out to the rest of the districts in the country. This initiative like other community based health insurance schemes are potential to realization of the goal of universal health coverage in developing counties if they get strong political support and are well implemented.
The health sector is central to Ghana Government’s developmental agenda. While improving health is intrinsically desirable, it is broadly recognized that health is a necessary pre-requisite for socio-economic development. Improving health will improve human capital, productivity and wealth (Ghana MOH, 2007-2011 strategic plan). Many health care financing options have been explored and experimented by the government of Ghana since independence till date. Among them include the “cash and carry” which existed since the 1980’s to Health Insurance  which was piloted in 2001 and finally enacted into law in 2003 (NHI Act 650 of 2003).
Health Care Financing in Ghana has gone through a chequered history. Immediately after independence health care provided to the people was “free” in the public health facilities. Financing of health in the public sector was, therefore, entirely through tax revenue. The sustainability of this form of financing became questionable as the economy began to show signs of decline and there were competing demand on the same source. The world economic recession in the early 1980’s led to heavy pressure on provision of social amenities. This led to drastic reduction in government’s expenditure on health care. This mid 1980’s therefore witnessed a withdrawal of health care subsidies.
What is important to note was that the general tax revenue did not allow for a percentage earmarked for health as we now have in the case of VAT funds earmarked for education.
In Ghana, the Provisional National Defense Council (PNDC) government in August 1985 revoked the Hospital Fee Regulation, 1963, (Legislative Instrument L.I.1277) and replaced it with the Hospital Fee Regulation, 1985(L.I 1313) mandating fees to be charged for consultation, laboratory and other diagnostic procedures, medical, surgical and dental services, medical examination and hospital accommodation ) termed as the “cash and carry”, this was a way of raising additional funds from the public to supplement shortfalls in government’s budgetary allocation to the health sector. Though the system has been successful at raising additional revenue, and improving the quality of services, other difficulties were created. Financial constraints led to people either staying at home when they were sick, or going to health facilities so late that not much could be done for them. Some of those who were admitted absconded when they felt a little better.
The policy of cost recovery (cash and carry) led to increasing concerns about equity and access for the poor. Hence charges under the user fee exempted certain specified communicable diseases and people termed as the vulnerable groups from out-of-pocket payments. This policy however was saddled with several institutional and managerial problems. Definition and identification of paupers was difficult because basic data on ages and births, income levels of people were not properly documented. Other problems included, unclear and non-existent guidelines on how to implement the policy, including reimbursement procedures, uneven implementation leading to considerable variations between regions on the impact of the exemptions to target groups and health facilities, inadequate supervision and monitoring, institutions claiming different amounts for similar services leading to differential average cost of the exemptions to the MOH, frequent complain that the budgetary allocations for exemption is inadequate, lack of adequate information to the public about the exemption policy. It is however encouraging that, policy makers are increasingly recognizing that converting revenue gains into productive service quality and access requires some accompanying, or even prior changes in managerial and institutional capacity.
This situation continued until 1985 when the Government introduced the user fees for all medical conditions except certain specified communicable diseases. The free health care policy was badly implemented in that although communicable diseases were supposed to have been exempted; in practice no one enjoyed this facility. Also a guideline for implementing was not provided and no conscious system was designed to prevent possible financial leakages. In the ensuing years the standard of health care provision fell drastically. There was acute shortage of essential drugs in all the public health facilities. Most importantly, the introduction of the user fees resulted in the first observed decline in utilization of health services in the country. In spite of this the government went ahead to institute full cost recovery for drugs as a way of generating revenue to address the shortage of drugs. The payment mechanism put in place was termed “Cash and Carry”. The implementation of the “Cash and Carry” compounded the utilization problem by creating a financial barrier to health care access especially for the poor. It is estimated that out of the 18% of the population who require health care at any given time, only 20% are able to access it. Implying that about 80% of Ghanaians who need health care cannot afford it. Hospitals at the time became death traps due to the ‘cash and carry’ system introduced.
The government noting the problems associated with the “Cash and Carry” system initiated action to replace this out-of-pocket payment for health care at the point of service. The implementation of the programme to replace the “Cash and Carry” was in phases. This approach took cognizance of the fact that uptake of health insurance is dependent on various factors including level of confidence, perceived quality of care, willingness of individuals to subscribe to it and the attractiveness of the benefit package.
Given the high latent demand for health care services of a good quality, and the strong criticism of alternative forms of health care financing and cost recovery strategies like user fees, coupled with the extreme under utilization of health services in several countries, it has been hoped that District-wide Mutual Health Insurance schemes (DWMHISs) may improve access to health care of acceptable quality. The option of insurance therefore seems a promising alternative as it is a possibility to pool risk transferring unforeseeable health care costs to fixed premiums Partly as a response to this lack of social security, to the negative side effect of user fees and to persistent problems with health care financing, non-profit voluntary insurance schemes for urban and rural self-employed and informal sector workers have emerged. These schemes are characterized by an ethic of mutual aid, solidarity and the collective pooling of health risks).  The system of upfront payment at service delivery posed a financial barrier to health care access. By 2001 the government initiated a policy to deliver accessible, affordable and good quality health care to all Ghanaians especially the poor and vulnerable in society. The policy objective of this insurance was that, within the next five years (2003 – 2008), every resident Ghanaian should belong to a health insurance scheme that adequately covers him or her against the need to pay ‘out of pocket’ at point of service delivery (Ghana National Health Policy). While this seems laudable, systemic and managerial problems exist.
The Government is currently financing the DWMHISs through a 2.5% out of the 17.5% Social Security National Insurance Trust (SSNIT) workers contribution, a 2.5% National Health Insurance Levy (NHIL) placed on Value Added Tax (VAT) commodities, Donor support etc. Adult Ghanaian residents aged between 18-70year in the informal sector (non SSNIT Contributors) as well as non SSNIT pensioners pay a yearly minimum of GH¢ 8.00 (Eight Ghana Cedis which is approximately $4.00) and a maximum of GH¢48.00 or Approximately $24.00 according to the categories of ability to pay and economics status.
According to Ghana National health policy and National HealthInsurance Scheme  the categories of persons exempted from the payment of contributions under the Scheme include:
(a) A child under eighteen years of age;
(b) A person in need of ante-natal, delivery and neo-natal healthcare services;
(c) A person with acute mental disorder;
(d) A person classified by the Minister responsible for Social Welfare as an indigent, and
(e) Categories of differently-abled persons determined by the Minister responsible
     for Social Welfare using a means test prescribed by the Minister in
     consultation with the Minister responsible for Social Welfare and the Minister
     responsible for Local Government;
(f) Pensioners of the Social Security and National Insurance Trust;
(g) Contributors to the Social Security and National Insurance Trust; and
(h) Other categories prescribed by the Minister.
It is significant to acknowledge that, the National Health Insurance System in Ghana may not be the panacea to the Health Care financing problems. It is currently not without challenges. The challenges range from general problems of Health Insurance Markets (Risks) such as Moral hazards, adverse selection, Cost escalation to fraud and abuse. Financial Management of the Schemes as well as Existence of Health care facilities and behavior of Health care providers are key to the sustainability of the Scheme and will be discussed later in the next article.


Thursday 17 January 2013

50 years of independence in Tanzania and the state of management of health care organisations



Last year, I attended a conference with a theme “The state of management education after 50 years of independence in Tanzania”. This was one of the major events hosted by department of logistics and management of St.Augustine University of Tanzania and focused on the achievements in management education in various sectors in the country since independence. At every networking break I would meet bewildered people who would ask, "Why is a health professional at a management (business) conference?" 
My presentation was on Management education for health care managers in Tanzania since independence: Which lessons can be drawn from it for improvement for the next 50 years?
I explained how management of health care organisations in Tanzania has evolved from colonial period to date and the prospects in the next 50 years. My areas of focus were management training models, availability and utilization of trained resources, the impact on health status of the citizens and the gaps that need to be filled in the next 50 years.
In the first 50 years of independence, we have seen a progress on how health care organisations have been managed. That is from the colonial power-coercive type of management to modern management that conforms to the practice of good governance  However, there has been a gap in the public-private partnership in terms of training health care managers. The Ministry of health institutions (PHCI, CEDHA) and public universities (MuhimbiliUniversity of Health and Allied Sciences and Mzumbe University) had dominated the training of health care managers.This dominance of the public sector in training health care managers might have contributed to limiting innovations in the models of delivering these trainings ( but may be at this time the private sector had no capacity to do so). Today we see some private institutions coming along. However, one would ask whether they will come with innovative  models of teaching or it will be a copy and paste of the old models used by their counterparts. It is inevitable that there is a need of improving or changing the training models, that is, to do away with the traditional models and replace them with modern models that accommodate the rapidly changing health care industry.
On the other hand, there has been no essential progress on the way of utilizing the trained managers, especially in the public sector; local politics have dominated on who to lead health care organisations regardless of the level of education and training in management. For example, the post of a District medical officer has been too much politicized to the extent that it has become useless. In this position  you will find people without any management training appointed as heads of departments (from a clinical officer to a public health or medical specialist).No standards. The Minister of Health and social welfare when asked about this  will say that the  Public service Management (UTUMISHI) is responsible for that.The Public service Management Minister will say that the Minister of Prime minister’s office and Local government (TAMISEMI) is  responsible for that and vice versa.
  Although the private sector has managed to improve its way of utilizing the adequately trained health managers, it has a limited capacity to have a desired impact in the health sector in Tanzania. The private sector ( particularly in curative services) is mainly operating in urban areas and reaching a certain class of people. As it is obvious that in Tanzania nowadays the upper class is struggling in all ways to exploit the poor .You know the phrase, as you saw, so you shall reap. Absolutely nothing new and exciting has emerged for helping poor people in rural areas to improve their health status, leave alone to protect them from catastrophic expenditures when they fall sick, as there is no viable social protection mechanisms that are pro-poor and most of health facilities are corruption zones .  
At a conference like this, mashing people from different worlds together is a major goal of the event. At best, new collaborations are born, and at worst, new perspectives emerge from hearing a different mindset.
In the world I was used to, clinical care, public health and Health care organisations are the terms used without question. However, within a few conversations I realized that most of my audience simply thought that health care organisations are like closed systems where the business community should just leave it to doctors and other health professionals, and they were amazed with the seemingly new teachings that management as a discipline cuts across all sectors and does not require much expertise on that field. 
The second issue I picked up about managing health care organisations was from the outset, it sounds hopeless. What the hell should we as business people be engage in this, while we have health professionals who can do that? I began re-framing the message and said “using business skills to manage our health”. It sounds so much better, right? This sounds like a subject that could inspire a promising young student to study as a health care manager to a career creating innovations in the health care sector. And there were several undergraduate students listening to this presentation.
Finally, and most importantly, I learned that everything about health care management in Tanzania is still focusing on the bio-medical model that treats people as victims of the situation and sidelines the holistic approach of modern management. How can we expect policy makers, public supporters, or researchers in health care management to connect? Personally, this conference revolutionized my mindset and thought of creating awareness to the public that health care is for the people and managing health care organisations needs a concrete management education in additional to the professional training. The month after that conference, I returned to the workplace and began an effort to crowd sources of management of health care organisations with three questions. To engage health care managers trainers and practioners in their own subject and asked what their motivations were accepting their positions, what were the biggest tasks or risks to their carrier, and what could make things better.